Terms of service

Lume Eyewear Terms of Service

Last updated: September 1, 2025

Welcome to Lume Eyewear! By accessing or using our website (www.lumeeyewear.com) and services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. About Lume Eyewear

Lume Eyewear sells authentic designer eyeglass frames and sunglasses. All products listed on our website are guaranteed genuine and sourced from authorized distributors.

2. Eligibility

You must be at least 18 years old or have the involvement of a parent or legal guardian to purchase from Lume Eyewear.

3. Product Information

We strive to ensure the accuracy of product descriptions, pricing, and images. However, colors and details may vary slightly due to screen settings or manufacturer updates. Lume Eyewear is not responsible for typographical errors or inaccuracies.

4. Orders & Payment

All orders are subject to availability and acceptance. Payment must be made in full before items are shipped. Lume Eyewear accepts major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. Once your order is placed, you will receive a confirmation email. Orders may be canceled by contacting us within one hour of purchase.

5. Shipping & Delivery

We ship worldwide. Shipping costs and estimated delivery times will be displayed at checkout. Standard shipping within the United States typically takes 3-7 business days. International shipping times and costs vary by destination. Lume Eyewear is not responsible for shipping delays or customs fees outside our control.

6. Returns & Exchanges

If you are not satisfied with your purchase, you may return or exchange items within 30 days of delivery, provided items are unused, in original packaging, and accompanied by the original receipt. Please review our https://www.lumeeyewear.com/return-policy for instructions and restrictions.

7. Intellectual Property

All content on our website, including logos, images, product descriptions, and designs, are the exclusive property of Lume Eyewear or its licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Conduct

You agree not to misuse our website or services, including but not limited to: attempting to gain unauthorized access, interfering with the website’s operation, or using our content for commercial purposes without permission.

9. Privacy

Your personal information is handled according to our https://www.lumeeyewear.com/privacy-policy.

10. Limitation of Liability

To the maximum extent permitted by law, Lume Eyewear shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your use of the website or purchase of products is limited to the amount paid by you for the product.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of Lume Eyewear’s services will be governed by the laws of the State of California, USA, without regard to its conflict of law principles. You agree to resolve disputes through binding arbitration in Los Angeles County, California.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the effective date. Continued use of our website constitutes your acceptance of any changes.

13. Contact

If you have questions about these Terms, please contact us at https://www.lumeeyewear.com/contact.